Quick Facts
- Dutch online shoppers
- Expats in the Netherlands
- Budget-conscious fashion buyers
- Zalando reduced return window from 100 days to 30 days as of 2025
- Wehkamp charges €1.00 fee per package for home delivery even on orders over €25
- De Bijenkorf Members get free shipping at €50 threshold vs €100 for guests
- H&M shipping costs now vary based on membership status with different thresholds
The Dutch online fashion landscape has shifted toward paid returns and sustainability fees. Prioritize local retailers like Zalando and Wehkamp for fast delivery, but always check membership benefits and updated return policies before purchasing.
Shopping for clothes online in the Netherlands used to be the Wild West of free returns and zero shipping costs. That era is officially over.
As we head into 2026, the Dutch e-commerce landscape has shifted. Major players like Zalando have tightened return windows, and “sustainability fees” for delivery are becoming the new normal. If you aren’t paying attention to the fine print, you are paying too much.
We have curated the definitive list of online clothing stores worth your time and wallet, separating the reliable local giants from the risky international imports.
The Big Three: Fast, Reliable, & Dutch Favorites
These are the marketplaces that dominate Dutch wardrobes. They have local warehouses, meaning delivery is often next day, but their policies have changed recently.
Zalando
Zalando remains the heavyweight champion of European fashion, but long time users need to update their expectations. The famous 100-day return policy is gone. As of 2025, Zalando has shortened the return window to 30 days. While still generous, it means you can’t hoard boxes in your hallway for three months anymore.
The Logistics: thanks to their fulfillment center in Bleiswijk, delivery is razor sharp (2-5 business days average).
The Cost: Standard shipping is free for orders over €25.00. Below that, you pay €3.95.
Wehkamp
Wehkamp is arguably the most consistent retailer in the Netherlands. Their promise of “ordered today, delivered tomorrow” (if ordered before 23:59) is rock solid. However, they have taken a hard stance on sustainability.
The Reality Check: You will almost always pay for home delivery. Even for orders over €25, Wehkamp charges a €1.00 fee per package for home delivery to encourage conscious shopping. If you want truly free shipping, you must route your package to a DHL ServicePoint (on orders over €25).
De Bijenkorf
Forget the label “anti mainstream”—De Bijenkorf is the premium standard. If you are looking for luxury brands or high-end cosmetics, this is your stop. The shopping experience is superior, but shipping costs can catch you off guard if you aren’t a member.
Insider Tip: Do not check out as a guest. Create a free account to become a “Member,” which lowers the free shipping threshold to €50 (otherwise, you pay €3.95 on orders under €100). If you shop here frequently, the ShippingPlus subscription (€9.95/year) is a no brainerit grants free evening and Sunday delivery with no minimum spend.
The Global Fast Fashion Players
These international giants ship to the Netherlands smoothly, but their policies differ significantly from the local Dutch shops.
H&M
H&M has complicated its shipping tiers in 2025. It is no longer a flat rate for everyone. Your “Membership” status dictates what you pay.
- Members: Free standard shipping on orders over €20.00.
- Non Members: Free shipping starts at €30.00 (to pick up points). Home delivery costs between €1.49 and €3.99 depending on your order value.
ASOS
ASOS remains a favorite for variety, but be mindful of the €40.00 threshold. Orders under this amount are hit with a steep €5.50 delivery fee. If you are just buying a single t shirt, it’s not worth it. For frequent shoppers, ASOS Premier is still the best hack to bypass delivery costs entirely.
Zara
Zara is the king of speed but also the pioneer of charging for returns. While you can usually return items in store for free, mailing a return often incurs a deduction from your refund. Always check the current collection availability in the app before you buy; their inventory moves faster than any other retailer on this list.
The Specialized & The “Be Careful” List
Not every store that ships to the Netherlands is in the Netherlands. Here is where you need to be careful with returns and physical expectations.
Spartoo
There is a persistent myth that Spartoo has a shop in Amsterdam. Let’s clear this up: they do not. Spartoo is a French powerhouse. While they have great inventory for shoes (Nike, Converse, Dr. Martens), they operate strictly online in the Dutch market.
The Deal: Free delivery to pick up points is standard, but free home delivery only kicks in at €59.99. The return period is a solid 30 days.
Forever 21 (The Import Warning)
Many shoppers still remember the Forever 21 flagship stores on the Kalverstraat or Koopgoot. Those are long gone. As of late 2025, Forever 21 has no physical presence in the Netherlands.
If you shop their online store, you are likely ordering from the Global/US site. The free shipping threshold is high (around $75/€68), and returns are not freeyou will pay a return shipping fee of roughly $9.99. Unless you absolutely need a specific item, we recommend sticking to Netherlands online shopping sites that have local distribution centers.
Sustainable Alternatives
If the rising costs of fast fashion and delivery fees are turning you off, consider the second-hand market. The Netherlands has a vibrant culture of markets where you can find unique pieces without the shipping hassle. Check out our guide to flea markets in Netherlands for hidden treasures.
Alternatively, if you want to compare prices across the border, you might find that some shopping sites in Germany offer competitive shipping rates to the Netherlands due to proximity.
