Converse France: The Complete Guide to Ordering, Shipping & Returns

There is a reason the Chuck Taylor remains a global uniform. It bridges the gap between high fashion and daily utility. But for shoppers in France, buying from the official site requires navigating specific logistics that have changed recently.

Whether you are hunting for the chunky Run Star Motion or the classic All Star, the rules for shipping, returns, and discounts are specific to the French market. We have updated this guide with the latest verified data for late 2025 to help you avoid hidden fees and secure the best deals.

The Converse Legacy: More Than Just Canvas

Marquis Mills didn’t just start a shoe company in 1908; he sparked a cultural shift. Since the 1917 debut of the first basketball shoe, Converse has evolved from a utility item to a symbol of rebellion and creativity. The “All Star” name, adopted in 1920, hasn’t just stuckit has become legendary.

Today, owning a pair isn’t just about footwear. It is about joining a lineage of athletes, artists, and street style icons. While the classic canvas remains a staple, the brand has aggressively modernized with platforms and rugged soles to meet contemporary demand.

Buying Smart: Creating a Converse France Account

Pro Tip: Do not checkout as a guest. The shipping threshold for guests is high (€75), but members often get better shipping perks.

1. Head to Converse.com/fr.
2. Click the “Sign In” button (top right) and select “Create Account.”
3. Crucial Step: Ensure you tick the box for the newsletter. As of December 2025, this triggers a 20% discount code sent directly to your inbox for your first purchase.
4. Verify your email to activate the account and access member benefits.

Step-by-Step Ordering Guide

The checkout process is straightforward, but payment options in France are strict.

1. Selection: Choose your model, color, and size. Be aware that models like the Run Star Hike often run slightly different in fit than classic Chucks.
2. Cart: Add your promo code here. If you are a student, this is where you apply your UNiDAYS code.
3. Details: Input your French delivery address.
4. Payment: This is where many buyers get stuck. Converse France does NOT accept cash on delivery (contre remboursement). You must use a Credit Card (Carte Bleue, Visa, Mastercard, Amex), PayPal, or Apple Pay.
5. Confirmation: Once paid, you will receive an order number and a tracking link via email.

Popular Models & Pricing (2025/2026)

While the classic Chuck 70s remain affordable, the newer, fashion forward models command a higher price point. As of December 2025, here is what you can expect to pay:

• Run Star Hike (High Top): Retailing around €119.95. Deals can sometimes be found on partner sites like Zalando dropping to ~€95.
• Run Star Motion Platform: Expect to pay around €122.45, though unpopular colorways occasionally drop to the €70 range during sales.

Delivery Fees and Speed

Shipping costs can eat into your budget if you aren’t careful. Here is the current fee structure for France:

• Standard Delivery: €7.50. It takes 3-5 working days via La Poste.
• The “Free Shipping” Rule: Shipping is only free if your order exceeds €75. If you are a Converse Member, this fee is often waived regardless of pricecheck your account benefits.
• Express: Need them fast? Pay €15 for 1-2 day delivery.

Returns: The “Hidden Gem” Holiday Policy

Converse has a solid standard return policy: 30 days to return items, even if you have tried them on (provided they aren’t destroyed). However, if you are shopping right now (December 2025), you get a massive benefit.

Holiday Extension: Orders placed between November 11 and January 7 benefit from an extended 60-day return window. This is perfect for gifting.

How to Process a Return

1. Locate the pre paid return label included in your box.
2. Repack the shoes (clean and in the original box) and seal the package.
3. Affix the label over the old shipping label.
4. Drop it off at the carrier indicated on the label (usually La Poste or a relay point). Keep your receipt!

Note: Exchanges are not possible. You must return for a refund and place a new order.

Discounts: Don’t Pay Full Price

Rarely should you pay full retail for Converse if you know where to look:

• Welcome Offer: 20% off for new newsletter signups.
• Student Discount: Verified students get a 15% discount via UNiDAYS or Student Beans.
• Sale Section: Check the “Promotions” tab on the site for end of-season stock.

Physical Stores & Factory Outlets

Sometimes you need to try them on. Aside from major retailers like Courir, Foot Locker, and Galeries Lafayette, Converse operates dedicated factory stores for deeper discounts.

Top Outlet locations in 2025 include:

• The Village Outlet (Villefontaine, Isère)
• McArthurGlen Provence (Miramas)

Customer Service Contacts

Need help with a lost package? Here is how to reach them directly:

• Phone: 01 77 68 88 25
• Hours: Mon Fri (08:00 – 20:00), Sat (10:00 – 18:00).
• Email: [email protected]

Online shopping in France

France offers a sophisticated e-commerce landscape. For a broader look at how to navigate French digital storefronts beyond just footwear, check our comprehensive guide here.

Online clothes shopping France

Once you have the shoes, you need the outfit. France is home to some of the best online fashion retailers in the world. Read our full breakdown of French clothing stores to complete your look.