Quick Facts
- Warsaw residents
- Budget-conscious basics shoppers
- Expats unfamiliar with Polish payment systems
- Online store uses Euro pricing only - no PLN, requiring currency conversion
- BLIK payments not accepted - only cards, PayPal, Apple Pay & Google Pay
- Online orders cannot be returned to physical stores - must mail back at your own expense
- Two permanent Warsaw locations: Westfield Arkadia and Wars Sawa Junior
Shop in-store at Warsaw locations whenever possible to avoid Euro conversion fees, shipping costs, and the costly return process. Online shopping is workable but comes with significant friction for Polish customers.
Uniqlo has solidified its place in Poland’s retail scene, but let’s be honest: the shopping experience isn’t seamless yet. While the brand is famous for its LifeWear philosophyhigh quality basics that actually lastPolish customers often face a mix of excitement and frustration.
Why the friction? While the physical stores in Warsaw are world-class, the online store still operates like a pan European portal rather than a localized Polish shop. You are dealing with Euro pricing, no BLIK payments, and strict return rules. This guide cuts through the marketing noise to tell you exactly how to shop Uniqlo in Poland without getting hit by unexpected fees or logistical headaches.

The Physical Footprint: Where to Find Uniqlo in Warsaw
For a long time, Uniqlo tested the waters with pop ups. Those days are over. As of December 2025, Uniqlo has firmly planted its flag in Warsaw with two permanent locations.
- Uniqlo Westfield Arkadia: Located at Al. Jana Pawła II 82. This is a permanent flagship offering the full range of LifeWear.
- Uniqlo Wars Sawa Junior: Located at ul. Marszałkowska 104/122. This location reopened on October 23, 2025, transitioning from a pop-up to a full scale permanent store.
Practitioner’s Tip: If you live in Warsaw, buy in store. The online return policy (which we detail below) is strict and costly. Visiting the store allows you to try on sizes, which is crucial since Uniqlo cuts can vary significantly between collections.
The Online “Gotchas”: Currency, BLIK, and Shipping
Shopping Uniqlo online in Poland is not like shopping on Zalando or Allegro. The platform is not fully localized, meaning you are essentially shopping on the European site.
1. Pricing is in Euros (EUR), not PLN
When you land on the Polish version of the site, you will notice all price tags are in Euros. This adds a layer of math to your shopping trip. Your bank will handle the conversion, but exchange rates fluctuate.
- Heattech Tops: Expect to pay between 14.90 € and 29.00 € depending on whether you choose Standard, Extra Warm, or Ultra Warm.
- Ultra Light Down Jackets: These staples run between 59.90 € and 79.90 €. Vests are usually cheaper, hovering around 39.90 €.
2. Forget About BLIK
This is the biggest friction point for Polish shoppers. As of late 2025, Uniqlo does not accept BLIK for online orders. You are limited to:
- Credit/Debit Cards (Visa, MasterCard)
- PayPal
- Apple Pay & Google Pay
3. Delivery Costs
Standard delivery to Poland is not free by default. It costs 4.95 € (approx. 21.50 PLN) and takes 3 to 5 business days. If you are near a store, always choose Click & Collect to waive the shipping fee.

The Return Trap: Read This Before Buying
This is where most new customers get caught out. Uniqlo operates with a split inventory system.
You cannot return online orders to a physical store.
If you buy a coat online and it doesn’t fit, you cannot just walk into Westfield Arkadia and hand it back. You must mail it back to the warehouse at your own expense. Given that the warehouse is often outside of Poland (typically Germany or Netherlands depending on logistics), this return shipping fee can eat up your refund.
Also, note that physical stores in Poland do not offer exchanges—only refunds. If you bought the wrong size, you return it for cash and buy the correct one as a new transaction.
Customer Service Reality Check
If you have an issue with your order, don’t look for a Polish hotline numberit doesn’t exist. Support is handled via email ([email protected]) or Chatbot, and it is conducted primarily in English.
If you are uncomfortable communicating in English, you might find resolving complex delivery issues difficult. For those looking for easier, localized alternatives, you might want to check out our guide to top cheap clothes shopping sites in Germany or explore Ukrainian fashion brands that often have more flexible policies for the region.