Shopee Malaysia English The Best Online Shopping Experience 2023

If you are in Malaysia and want to get some unique items that are only produced there, such as traditional snacks, traditional items, and clothing, but you’re having trouble finding great offers and prices, you may see that Malaysia is a promising region to sell your cool stuff and proceed to open your own shop.

In this article, we will discuss Shopee Malaysia’s offers of free shipping and how to get the best deals.

About Shopee Malaysia

Initially, Shopee was first founded in 2015 by Forrest Li in Singapore and owned by Sea Limited. Since then, Shopee has expanded its reach to more than 10 countries, making it one of the giant online shopping platforms.

As the largest online trading platform in Southeast Asia, shopping with Shopee in Malaysia is benefitable. 

They have lots of great deals from wholesale to retail stores that you’d be too bad to miss. 

Shopee currently has more than 4 million entrepreneurs who offer competitive prices but are also well maintained with a secure payment system that is owned by Shopee itself and is very guaranteed.

Opening a shop in Shopee Malaysia is also not that difficult and is quite promising due to the vast and rapid growth of this online shopping platform.

In 2017, Shopee recorded a total of 80 million app downloads and more than 180 million active products sold.

In Q4 2017, Shopee’s reported gross trade value (GMV) was US$1.6 billion, up 206 precent from a year earlier.

In Malaysia, Shopee became the 3rd most visited electronic commerce portal in Q4 2017, replacing Lelang and surpassing Lazada’s ranking as the best app on Google Play and iOS App store                                                                                                                

What is Shopee Guarantee

Shopee Guarantee is a safe payment feature in which payments from sold products are held by Shopee temporarily for a guarantee period. Payments will only be released to the seller when the buyer confirms that the order has been fulfilled.

This period is calculated from the date of your purchase. The seller’s “Days to Ship” and “Estimated Delivery Time” are excluded.

Here’s an example of how this can be calculated:

 (2 days to ship) + 7 (7 days of estimated delivery time) + 3 (3 days of buyer confirmation time) = 12 days

 Shipping with Shopee Malaysia

For orders that have not yet been shipped

Here, sellers must ensure that they have shipped the order and the Shopee Guarantee period will automatically start. If they don’t, the payment will be automatically refunded to buyers when this period ends.

The buyers are also allowed a one-time 3-day extension of the Shopee Guarantee period if the sellers have yet to ship out the item. To do so, you can select “Extend Shopee Guarantee” on the Order Details page.

For orders that have already been shipped

To be able to ask for a return or refund on an order, you need to confirm that the order has been received. If not, then payment will be locked up with the sellers once the guarantee period ends.

If in any case, you still have not received your order before the final day of the extension period, do request for a refund before the 3-day Shopee Guarantee extension period ends.

Shopee Gift Cards

1. Types of Shopee Gift Card Currently there are 2 types of Shopee Gift Card, they are:

• Marketplace Shopping Gift Card, it can be used to shop & pay for any item on Shopee from any seller (e.g Shopee Mall, Preferred Sellers, Shopee Mart etc)
• Gift Card for Tickets, Top-Ups & Bills, it can be used to shop & pay for Shopee’s Digital Products, excluding Zakat payment (e.g, Bill Payments, Game Credits, Online & Offline Deals, Mobile and Data reloads etc)

2. The validity of the Gift Card When you purchase a gift card, you can have 3 different options, which are 3 months, 6 months or 12 months. 

• The validity period of the Gift Card will be effective immediately, starting on the date of purchase. 
• The Gift Card will not be valid for use after the expiry date.
• The Gift Card’s expiry date cannot be changed after purchase. 

How to buy from Shopee Malaysia English

Before starting your shopping activities at Shopee Malaysia, you must first register an account using a phone number with the Malaysian country code or you can also use your email address.  After that follow these steps:

– Create an account with SHOPEE MALAYSIA by going to their site.

– Order anything you want online using this site!

– Before you buy anything, check out their return and customer service policies

– Knowing customs laws & researching can help you avoid problems when it comes time to do business abroad.

How To Open a Shop In Shopee

With technological advances that make the transaction process easier wherever you are, it’s not difficult to open your own shop at Shopee.

  The requirements proposed by Shopee to open a store are very easy, simply by registering your name and your bank account. 

Shopee’s store dashboard is also very complete to make it easier for you to manage all transaction processes, from uploading products until the checkout transaction.

Follow these steps if you want to open a shop in shopee:

*First you need to create an account with the Malaysian country code number or an email address.

*After you are registered, go to Seller Assistant where you can continue to set up your shop.

*Finally you can upload your products, configure the shipping options for your shop and set up marketing promotions to attract more customers!

Read also: Online shopping Singapore: Comprehensive guide 2022

Shopee Malaysia Contact

If you have problems when transacting at Shopee Malaysia, be it selling or buying, problems related to payment or product quality, you can view frequently asked questions by pressing the help button on the Shopee website or if you are not satisfied enough, you can contact customer service at Shopee Malaysia at every 24 hours, 7 days a week.