Shein Poland: Size Guide, Customs & Smart Shopping Tips

Shopping on Shein from Poland isn’t just about finding cheap clothes anymore; it’s about knowing how the system works to avoid surprise fees. With the recent opening of the logistics center in Kąty Wrocławskie, delivery times have dropped significantly, but the rules regarding customs and sizing remain the biggest hurdles for new buyers.

If you are tired of guessing which size fits or worrying if your package will get stuck at the border, this guide breaks down exactly how to navigate Shein Poland right now.

Shein Poland: Currency and Product Range

First, let’s clear up a common misconception: you do not pay in Euros. When you browse the Polish version of the site, all prices are displayed and charged in Polish Złoty (PLN). For example, current pricing sees maxi dresses averaging around 106.40 PLN and plus size options around 96.80 PLN.

Beyond the standard t shirts and hoodies, the Polish catalog now rivals huge competitors like Zalando, offering everything from home goods to tech accessories. The inventory includes extensive collections for men, women, and children, along with a rapidly growing beauty section.

The Truth About Shein Sizing (Read This First)

Most returns happen because buyers rely on generic S/M/L labels. Do not do this. Because Shein aggregates products from various suppliers, a “Medium” in one shirt might be an “Extra Small” in another.

The Practitioner’s Rule: Ignore the letter size. Look at the specific measurements in centimeters under the “Size & Fit” tab for every single item. However, to give you a baseline, we have compiled the general reference charts used for the Polish market below.

Women’s Size Chart (cm)

Upper Body (Tops/Dresses)

Shein Curve (Plus Size)
Shein’s Curve line is extensive. 0XL usually equates to a standard EU 44, while 5XL goes up to EU 54 (approx. 137cm bust).

Men’s Size Chart

Men’s sizing tends to run slightly smaller than what you might find at German clothing retailers.

Kids & Babies

For children, sizing is almost exclusively based on height (length). If your child is 130cm tall, buy the size 134 to be safe. Do not rely on age ranges alone.

Shipping, Customs, and “Hidden” Fees

This is where most buyers get confused. Here is the reality of ordering to Poland as of late 2025:

• The 150 EUR Rule (IOSS): For orders under roughly 630-650 PLN (150 EUR), VAT is already included in the price you see at checkout. You should not pay anything extra upon delivery.
• Over 150 EUR: If your order exceeds this amount, you may be hit with customs duties. However, Shein has an unofficial “customs compensation” policy. If you are charged, pay the fee, keep the receipt, and open a support ticket. They often refund 50% to 100% of the customs fee as wallet credit.
• Shipping Costs: Standard delivery is free for orders over 39.00 PLN. Below that, it costs 9.90 PLN.
• Delivery Time: Thanks to the new hub near Wrocław, shipping now takes 7-12 business days, with some “Quick Ship” items arriving in 3-5 days via InPost or courier.

Note regarding 2026: The EU has approved a new €3 customs duty on small parcels, but this does not go into effect until July 1, 2026. For now, small orders remain duty free under the IOSS system.

How to Contact Shein Poland (Real Humans)

Forget the generic international emails. If you have an issue with a Polish order, use these specific contact channels:

• Phone: +48 699 740 015 (Mon Fri, 09:00-18:00)
• Live Chat: Available on the PL site (Mon Fri, 09:00-15:00)
• Ticket System: Accessible through the “My Orders” tab; responses typically take 24 hours.

Regional Fashion Alternatives

While Shein dominates the fast fashion space, it’s worth exploring regional designers for higher quality pieces. For unique styles, check out our guide on Ukrainian fashion brands that are trending across Europe right now. Additionally, if you are looking for electronics rather than fashion, checking out alternatives like AliExpress Hungary can sometimes offer better shipping routes for gadgets.