Quick Facts
- Budget-conscious Dutch shoppers
- First-time Shein customers
- Online fashion buyers seeking sizing guidance
- Free shipping on orders over €39.00 with 7-10 day delivery
- First return label is free within 30-day window; second label costs €4.50
- Use Fit Finder tool and centimeter measurements instead of S/M/L labels
- VAT handled at checkout for orders under €150 - no surprise customs fees
A practical guide for Dutch shoppers to navigate Shein's sizing inconsistencies and return policies confidently. Master the Fit Finder tool and consolidate returns to maximize savings.
Ordering from Shein in the Netherlands often feels like a high stakes game. The prices are unbeatable, but the uncertainty can be paralyzing. Will the fabric feel like plastic? Will that “Medium” actually fit a toddler? And if it goes wrong, is returning it to China a nightmare?
You aren’t alone in these questions. Shein has dominated the Dutch e-commerce market, but the rules have changed recently. Gone are the days of confusing dollar to-euro conversions and vague shipping times. Today, the experience is localizedif you know how to navigate it.
This guide cuts through the noise. We aren’t just listing stats; we are breaking down exactly how to shop on Shein from the Netherlands in late 2025 and beyond, covering the new shipping thresholds, the reality of returns, and how to use iDEAL to keep your transactions secure.
The Golden Rule: Sizing on Shein Netherlands
Let’s be honest: Shein’s sizing is historically inconsistent. A “Large” in swimwear might fit like a “Small” in loungewear. However, in late 2025, they updated their sizing charts for the European market to be far more accurate.
Pro Tip: Ignore the S/M/L labels. They are arbitrary. Instead, use the Fit Finder tool on the product page. It analyzes your height, weight, and fit preference to recommend a size. Also, always read the reviews from Dutch or German customersthey tend to have similar body types and honest feedback about fit.
Women’s Clothing Guide
Below are the standard measurements. Use these as a baseline, but trust the centimeter measurements over the letter size.
Upper Body
| EU Size | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
| Shein Size | XS | S | M | L | XL | XXL | 3XL | 4XL |
| Neck (cm) | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 |
| Chest (cm) | 82 | 86 | 90 | 94 | 98 | 104 | 110 | 116 |
| Waist (cm) | 64 | 68 | 72 | 76 | 80 | 86 | 92 | 98 |
Lower Body
| EU Size | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
| Shein Size | XS | S | M | L | XL | XXL | 3XL | 4XL |
| Waist (cm) | 64 | 68 | 72 | 76 | 80 | 86 | 92 | 98 |
| Hip (cm) | 90 | 94 | 98 | 102 | 106 | 112 | 118 | 124 |
Shoe Sizing Conversion
Shoes are notoriously tricky. If you are between sizes, size up. Shein shoes tend to run narrow.
| EU | 36 | 37 | 38 | 39 | 40 |
| UK | 3 | 4 | 5 | 6 | 6.5 |
| US | 4.5 | 5.5 | 6.5 | 7.5 | 8 |
| Foot Length (cm) | 22.5 | 23.5 | 24 | 25 | 25.5 |
Men’s Sizing
Men’s fashion on Shein has improved, but sleeves often run shorter than typical Dutch brands like C&A or WE Fashion. Check the “Sleeve Length” specifically.
| Shein Size | XS | S | M | L | XL | XXL | 3XL |
|---|---|---|---|---|---|---|---|
| EU Size | 46 | 48 | 50 | 52 | 54 | 56 | 58 |
| Chest (cm) | 92 | 96 | 100 | 104 | 108 | 112 | 116 |
| Waist (cm) | 82 | 86 | 90 | 94 | 98 | 102 | 106 |
| Neck (cm) | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
Shipping to the Netherlands: What Costs What?
Forget the old rumors about massive customs fees for small orders. Shein handles VAT at checkout for orders under €150, so the price you see is generally what you pay. However, shipping costs have been standardized.
- Standard Shipping: It costs €3.90 for small orders.
- Free Shipping Threshold: As of late 2025, you get free standard shipping on orders over €39.00.
- Delivery Time: Expect 7-10 business days. It is rarely faster, despite what the “Express” options might imply.
If you are looking for even faster delivery options from other platforms, you might want to compare this with top 10 Netherlands online shopping sites for alternatives that ship from local warehouses.
Returns & Refunds: The 2025 Reality
This is where most people get tripped up. The return policy is decent, but it has specific conditions you need to know to avoid losing money.
- Return Window: You have 30 days from the delivery date to post your return. This is a strict window.
- Cost: The first return label per order is free. If you realize you forgot to return an item and need to create a second label for the same order, Shein will deduct €4.50 from your refund.
- Strategy: Wait until you have tried on everything from your order before generating your return label. Consolidate your returns into one package to keep it free.
Payment Methods: iDEAL & Klarna
Shein has fully localized its payment gateway for the Netherlands. You no longer need a credit card.
- iDEAL: The most popular Dutch method. It works seamlessly with ING, Rabobank, ABN AMRO, and others.
- Klarna: This is a game changer for skeptical shoppers. You can choose “Pay Later” to receive your goods, try them on, and only pay for what you keep within 30 days. This effectively removes the risk of paying for bad quality items.
Customer Service: Not Quite 24/7
Unlike many international giants that rely solely on bots, Shein does have a phone line for the Netherlands, but it is not open all night.
You can reach them at +31 97006521188. However, this line is only staffed Monday through Friday, from 10:00 to 19:00. Outside these hours, you are stuck with the automated chatbot or ticket system, which usually responds within 24 hours.
The Verdict: Is Shein Worth It?
Shein offers an unmatched variety of trends at prices that make you do a double take. But remember: you are buying fast fashion. The fabrics are often synthetic, and longevity isn’t the main selling point.
If you are looking for higher end pieces or sustainable options, you might prefer exploring flea markets in the Netherlands for unique vintage finds. But for a quick wardrobe refresh or a one off party outfit, Shein remains a powerful toolprovided you stick to the rules of sizing and returns we’ve outlined above.
