Letgo USA Guide: How to Buy and Sell on the New OfferUp App (2026 Edition)

If you have been searching the App Store for the iconic red Letgo icon, you can stop scrolling. It is not there. As we head into 2026, the landscape of American secondhand marketplaces has fundamentally shifted.

The standalone Letgo app for the US market is dead. But the marketplace itself isn’t goneit just changed colors. In one of the largest consolidations in classifieds history, Letgo merged its US operations entirely into OfferUp. If you try to visit the old US site or download the app today, you will be redirected to the OfferUp ecosystem.

Here is the reality of using the platform today, how to navigate the transition if you are a returning user, and how to actually make money on the combined marketplace.

The Reality: Letgo vs. OfferUp in 2026

Back in 2015, Letgo was created by Alec Oxenford (who, interestingly, is now the Ambassador of Argentina to the United States as of 2025) to compete with Craigslist and eBay. It was fast, loose, and visual. However, the battle for dominance ended on September 21, 2020, when OfferUp acquired Letgo’s US business.

What this means for you right now:

• The App: You must download “OfferUp: Buy. Sell. Simple.” The Letgo app is no longer supported in North America.
• Your Account: If you had a legacy Letgo account, your reputation and ratings were likely migrated. You can try logging into OfferUp using your old Letgo credentials, though after five years of inactivity, you may need to start fresh.
• The Market: The combined entity now boasts over 20 million monthly active users, making it a serious competitor to Facebook Marketplace and eBay.

How to Start Buying (The New Process)

The days of anonymous, unregulated browsing are fading. While you can still browse without an account, serious buying requires verification. The platform has introduced stricter measures to combat the $56 billion secondhand market’s fraud problem.

The “TruYou” System:
Unlike the old Letgo days where an email was enough, the new standard is TruYou verification. This scans your state issued ID to verify your identity. If you are buying high ticket items like electronics or cars, only deal with TruYou verified sellers.

How to Sell Without Getting Scammed

Posting is still free, but the algorithm has changed. You can’t just snap a blurry photo and expect a sale. The competition is fierce, especially from professional resellers sourcing from wholesale markets in Dallas and other major hubs.

• Download the OfferUp App: Do not look for “Letgo” APKS online; they are likely malware.
• Use “Buy Now” for Shipping: If you are shipping an item nationwide, do not take payment off app (like CashApp or Venmo). Use the in app transaction system. It creates a shipping label and offers 2-Day Purchase Protection.
• The MeetUp Spot: For local sales, the app now designates “Community MeetUp Spots,” usually well lit areas or police stations. Use them.

Selling Cars: The Rules Have Changed

Used cars were the lifeblood of the old Letgo. In 2026, selling a vehicle on the platform is more regulated to prevent title washing and curbing.

To successfully sell a car on the combined OfferUp/Letgo platform today, you need more than just a price tag:

• Verification is Mandatory: You rarely get traction on vehicle listings without a verified profile.
• Photo Requirements: The algorithm suppresses listings with fewer than 4-5 photos. Ensure you have clear shots of the interior and the VIN.
• Dealer Tags: If you flip more than a few cars a year, the platform (and the IRS) may flag you as a dealer. Professional sellers must enroll in the ‘Verified Auto Dealer Program.’

Whether you are in a dense market like California or a rural area, the car market on the app is liquid, but buyers are skeptical. Transparency is your only leverage.

Customer Support: Don’t Call the Wrong Number

This is where most legacy users get frustrated. There is no direct phone number for general user support. If you see a phone number claiming to be “Letgo Support” on Google, it is a scam.

The Verified Contact Channels (2025/2026):

• App Support: Use the Help Center within the OfferUp app.
• Email: [email protected] (Response times are typically under 24 hours).
• Business Only: There is a line for business accounts (1-844-993-0317), but they will not help you with a $20 toaster dispute.

Is It Still Worth It?

Letgo as a brand is nostalgia. OfferUp is the utility. While eBay charges high fees and Facebook Marketplace is riddled with non serious buyers, the Letgo/OfferUp hybrid remains the king of local, cash in-hand transactions.

If you are looking to source high-quality inventory to resell on the platform, you might want to look beyond local thrift stores. Check out our guide on top USA clothing manufacturers to find reliable sources for new inventory. However, for cleaning out your garage, the green app is still your best bet.